Dr. Oetker – Grape Flavour Crystals Dr. Oetker

Prompt Shipping and Professional Packing

We have a range of shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff are trained to package your goods exactly as per the specifications we provide. The goods you send us are checked thoroughly and properly secured before shipping. We ship to thousands customers every day from all over the world. This shows that we're committed to becoming the biggest online retailer in the world. Warehouses and distribution centres can be located throughout Europe and the USA.

Note: Orders that include more than one item will be assigned a processing date depending on the item.

Prior to shipping before shipping, we'll conduct a thorough inspection of the items you've ordered. The majority of orders are shipped within 48 hours. The delivery time is between 3-7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we're unable to completely manage our stock. Stocks are subject to change at any moment. Please understand it may happen that your order may be out of stock after the order has been placed.

Our policy lasts for 30 days. We are unable to return or exchange your purchase if it has been 30 days from the date of purchase.

The item you purchase must be in its original packaging and in good condition. It must also not be used. The item must be in the original packaging.